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FAQ

FAQ

시설/서비스 목록

    Is a laundry service available?

    Yes. The coin-operated laundry machines are installed on the 11th floor.

    (Washing machine: KRW 5,000 per time, Clothes dryer: KRW 5,000 per time, Detergent: KRW 500 per time)

    Do you have a smoking room?

    All guest rooms at Hotel Gracery Seoul are non-smoking rooms. There is a separate smoking room on the 11th floor.

    Is there a baby cot, a bed guard, or a stroller?

    We are preparing, but the number is limited, so please inquire at the front desk in advance.

    Is there an ice maker?

    Yes. An ice and water dispenser is installed on the 11th floor.

    Is it possible to prepare an extra bed?

    Sorry, but we do not have an extra bed.

    If you need more beds, please change the type.

    Is Internet access available in the room?

    It is available free of charge in all rooms.

    Which items can I rent at the hotel?

    We offer rental service such as chargers, adapter, and multi-tap after checking the stock at the front desk.

    We also have two types of straight hair straightener and roll hair straightener, and lend it to you if you register a warranty card number after checking the stock at the front desk.

    Which items can I buy at the hotel?

    For environmental protection purposes, disposable items (toothbrush toothpaste sets, razor sets, and plastic wine glasses) are sold at the front desk for 1,000 Korean won per one set.

    Do you have a fitness center and a swimming pool?

    We do not have them.

    Can you tell us about the tourist attractions?

    Please inquire at the concierge desk.

    I would like to ask you to purchase a ticket for an amusement facility.

    Please inquire at the concierge desk.